Frequently Asked Questions
Aaj – Today, Pakao – Cook (Aaj Pakao means ‘Cook Today’ in Hindi)
Aaj – aa-j (Today)
Pakao – pa-ka-o (Cook)
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Yes we do! Check the HORECA page and send us what you are looking for.
We offer refunds and/or replacements on a case by case basis. Refund/replacement requirements are: description of product, lot number (on the bottom of the box), and photos of product and packaging and precise problem that you faced with ordered products. If you weren’t satisfied with your order for any reason, please email us directly so we can make it right. We want to hear your feedback and make things right.
Yes, we do! Time of delivery varies from 1 to 5 days depending upon the location.
We ship our all orders on the same day that are placed before 11pm. Most courier companies pickup orders in the afternoon. You will receive updates over email.
Cash on Delivery is expensive for eCommerce businesses, more so for the startups. All courier companies in India who offer this service, charge us a lot extra to provide it. Hence we have to charge extra for COD to customers who opt for it. It is only to cover the additional costs associated with it. We also want to create a safer and trustworthy eCommerce experience for everyone, so please help us build the same to avoid extra COD charges